Job quality
The COVID-19 pandemic had profound implications on the labour market and job quality in Europe, with some workers, particularly those providing frontline services, continuing to work from the workplace under heavy restrictions, while others worked from home also in radically different environments from which they were accustomed. Eurofound has been closely monitoring working conditions in Europe for over 30 years via the European Working Conditions Survey; in 2021, the Agency conducted the European Working Conditions Telephone Survey (EWCTS), providing a detailed picture of the working lives of Europeans at an exceptional time. In this episode of Eurofound Talks, Eurofound Head of Unit for Working Life Barbara Gerstenberger discusses what the EWCTS reveals about job quality, the implications of poor-quality jobs on well-being and broader society, and what policymakers can do to improve the working lives of people in Europe.
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Episode speakers
Mary McCaughey
Head of UnitMary McCaughey is Head of Information and Communication in Eurofound. A graduate of Trinity College, Dublin and the College of Europe, Bruges, she started work in Brussels with Europolitics and the Wall Street Journal Europe. She worked with the Association of European Parliamentarians with Africa (AWEPA) in South Africa during the country’s transition to democracy, and in 1998 she took up the post of spokesperson with the Delegation of the European Union in Pretoria, heading up its press and information department during the negotiation of the EU–South Africa free trade agreement. Following the end of the Kosovo War, she worked as a communications consultant for the European Agency for Reconstruction in Serbia. She took up the post of Editor-in-Chief in Eurofound in 2003.
Barbara Gerstenberger
Head of UnitBarbara Gerstenberger is Head of the Working Life unit at Eurofound. In this role, she coordinates the research teams investigating job quality in Europe based on the European Working Conditions Survey and industrial relations in the EU. She joined Eurofound in 2001 as a research manager in the then newly established European Monitoring Centre on Change (EMCC). In 2007, she moved to Eurofound’s Information and Communication unit as Head of Communication Products, before being appointed Coordinator in the Directorate in 2011. Previously, she worked as senior research officer in the European Metalworkers’ Federation in Brussels. A graduate in political science from Hamburg University, she completed a Master's degree in Public Administration at the Kennedy School of Government, Harvard University.
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